Effective Date: 25 March 2024
Last Updated: 30 March 2025
Shriram Food & Pharma Research Center (“we,” “our,” or “the Company”) is committed to protecting the privacy of our customers, clients, and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, use our services, or visit https://shriramlab.org.
We may collect the following types of information:
Personal Information: Name, email address, phone number, company details, billing information, and any details you provide when contacting us.
Service Information: Data related to testing requests, product samples, reports, and certifications.
Website Usage Data: Non-personal information such as browser type, IP address, pages visited, and cookies to improve site functionality.
We use the collected information to:
Provide laboratory testing and certification services.
Communicate with clients regarding requests, reports, and customer support.
Maintain regulatory compliance with NABL, BIS, CDSCO, FSSAI, CPCB, and other authorities.
Improve our services, website, and customer experience.
Send important updates, invoices, or service-related notices.
We do not sell, rent, or trade your personal information to third parties.
We may share information only in the following cases:
With regulatory authorities, if legally required.
With service providers assisting in business operations (e.g., IT support), under strict confidentiality agreements.
To comply with legal obligations, government requests, or protect our rights.
We use administrative, technical, and physical safeguards to protect personal data. This includes secure servers, restricted access, password protection, and encrypted communication when sharing test results or certificates.
Our website may use cookies or analytics tools to enhance user experience. You can disable cookies through your browser settings, though some site features may not function properly.
You have the right to:
Access, update, or request deletion of your personal information.
Withdraw consent to data use (where applicable).
Contact us with any concerns regarding your privacy.
We retain personal and service-related data only as long as necessary to fulfill legal, regulatory, and operational requirements.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
Shriram Food & Pharma Research Center
Working Days: Monday – Saturday
Working Hours: 10:00 AM – 6:30 PM
Phone: 097185 99503
Email: testing@shriramlab.org
Address: 2nd Floor, AO-150 Amrit Steel Compound, South Side, G.T. Road Industrial Area, Ghaziabad-201001, UP, India
Certifications & Accreditation Numbers:
NABL Accredited (Certificate No. TC-12803)
CDSCO Approved (Drug & Cosmetic Testing) (Certificate No. UP14370000002)
CPCB Approved (Central Pollution Control Board)
ISO 9001:2015 (Certificate No. QMS/A84F/0233)
ISO 14001:2015 (Certificate No. EMS/A850/0223)
ISO 45001:2018 (Certificate No. OHSMS/A852/0223)